Business
17. Business — Hermes in Day-to-Day Office Work
If the previous chapters were about technical foundations (Skills, Integrations), this is where all of it comes together into practical value: an assistant that can handle email, meetings, CRM, reports, data, and documents — the tasks that take up most of an office worker’s time yet are repetitive enough to be worth automating.
The three technical pillars behind every Business use case
- Gateway platform (Email, Slack, Teams…) — where work “arrives” to the agent.
- Skill Google Workspace / MCP SaaS (Sheets, Docs, CRM via Composio…) — where the agent “touches” real data.
- Cron scheduler — where repetitive work (weekly reports, daily KPI rollups) runs without you pressing a button every time.
A line from the official documentation worth quoting: cron-based automation “flips the model” — instead of a human having to kick things off, the agent wakes itself up on schedule, works, and then goes back to sleep — the essence being that most of the most valuable office work does not come from events, but from time (daily reports, weekly rollups).